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How will this tool help?

Taking a solution to scale can be a lengthy, expensive process, and so it’s important to make sure that you’re prepared for the journey to ensure you don’t waste time and resources.

The scale readiness diagnostic allows you to assess what stands between where you are now and scaling successfully. It considers:

1. How ready your solution is to be taken to scale

2. How ready your organisation is to lead that process

Knowing your strengths and weaknesses is an important first step in understanding your starting point and where you’re at on the scale readiness journey.

The diagnostic results will serve as your starting point, helping you identify areas to focus on as you prepare to scale.

Part 1

Determining scale readiness


Step 1


Try to be as honest and accurate as you can. It may be helpful to have different team members and stakeholders complete the assessment to capture different perspectives.


Step 2

Your answers will be emailed to you. Review your answers and think about where your strengths are, and where further work is required.



Step 3

Take the areas you identified as requiring the most work and identify those that you must sort out as a priority to get your scale plans off the ground.

What you choose to prioritise will depend on your particular circumstances. However, you may want to consider:

  • What are the contingencies? Does the success of anything depend on something having already been completed?
  • What elements will come together as you develop your scaling plans, and what needs to be in place beforehand?
  • Achieving buy-in from your team is a vital prerequisite before you can successfully scale

Keep in mind:

Remember that a lower priority element does not mean that it should be ignored entirely. All elements of the Scale Readiness Diagnostic test should be strengthened before scaling can occur successfully.

Step 4

You should now have a sense of what areas you need to address before you can scale, and which of these you should prioritise.

Part 2



Step 1

For each priority area, determine HOW you will address it.

This will depend on your organisation and exactly where you see the issues lying, however you might think about:

  • Using the tools in this toolkit to answer scale-related questions
  • Creating additional resources to fill gaps
  • Holding meetings to align expectations and create clarity around objectives
  • Conducting further research into your audience or social problem and how it manifests

Step 2

Once you have clear action points, use the RACI framework available here

This will help you create an action plan, determining when each action point needs to be completed and who will be:

  • RESPONSIBLE for delivering on that action point
  • ACCOUNTABLE, ultimately, for successfully addressing it (where does ‘the buck stop’?)
  • CONSULTED for advice or input
  • INFORMED of progress

Remember that there may be more than one name attached to each category!



Step 3

The next step is to deliver on this plan! Where you have determined that an activity is necessary before further progress can be made through this toolkit, ensure that you address it before attempting to use other tools.


One of the scale readiness diagnostic criteria asks whether there is a well-positioned ‘lead’ within your team to drive your transition to scale. It can be helpful to have one person in charge of the overall action plan, to hold others to account and coordinate the activities. This person may be both accountable and informed of each activity.


Want to take a step further?

Check out Getting Scale Ready

Kick-start your journey to achieving greater impact with Getting Scale Ready – our new, online course designed to help you overcome the most common barriers to scale and gain a tangible, tested strategy to progress sustainably.

Applications open until 12 February.

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