How will this tool help?
By now, you should have a good sense of who you want to work with on your journey to scale and what your expectations of each partner you work with will be (if not, please use the Partner Profile and Roles and Responsibilities tools to help you to guide your thinking).
The question left to answer is how will you ensure those partners have the skills and knowledge they need to deliver on those roles and responsibilities from the outset and on an ongoing basis? A support package comprises the training, resources, systems and tools you provide partners to help them deliver impact as part of your scaling model. It is the primary way that quality delivery of a solution is guaranteed and can also convince partners of the *value of your offering.
*Please see the Value Proposition tool for more information.
This tool will help you to identify your partners’ needs and develop a support package to equip them with the correct skills and knowledge.