Getting better results, faster
“Working with Spring Impact has not only helped us clarify our goals and refine in some instances, it has helped us learn how to work toward answers and spend a lot less time figuring out which directions will work (or not work).” – Tracey Lowe, Strategic Communications Director
In just a few months, The Able Trust improved their value proposition and approach to recruit new employment support service providers into the disability employment network from 40% success rates to over 90% success rates. The team has further:
- Improved their value proposition and approach to bring employers who have hiring needs into the network, from 15% success rates to over 35%
- Revised their pricing structure and payer model to ensure the Network is financially sustainable
- Revamped their communications strategy, including newsletters to prospective employers and employment support service providers, increasing click-through rates on newsletters 10-fold
- Identified and overcame countless barriers to the network’s success at scale
Ultimately, The Able Trust developed a viable new scale pathway and gathered robust data through lean experiments that helped the team adjust and refine their model for impact at scale.
Embedding Lean Impact internally for continuous learning
“This has turned out even better than I ever expected. It’s important to use this method so that we make sure we are using our resources, including our time and efforts, effectively. We are changing. We are trying new things. We don’t always know if it’s the right solution, and Lean Impact is helping us figure that out. Some of the things that I thought for sure were going to be the right solutions weren’t. And we changed and iterated.” – Allison Chase, President & CEO
The Able Trust team is now trained and comfortable with the end-to-end Lean Impact process, including designing lean experiments to validate key risks and assumptions, building minimum viable products, testing with constituents, and using the resulting data to iterate on their solutions and scale strategies.
The team institutionalized Lean Impact into their culture, staff model, and ways of working, setting up weekly Lean Impact team meetings to continue progressing experiments, analyzing learnings, and improving their work.
Working with Spring Impact helped The Able Trust clarify their goals, refine their approach, and spend less time and crucial resources figuring out which directions will work, ultimately leading to better results and a culture of continuous learning.