Marla is the Senior Learning and Development Consultant for MSA Worldwide, a domestic and international franchise advisory firm. Prior to her work with MSA, Marla held an executive role with an 1,100 unit U.S. franchise firm. She has been awarded CFE status (Certified Franchise Executive) by the International Franchise Association (IFA) Education Foundation and conducts CFE accredited classes on how to develop operations manuals and training programs for franchise systems. Marla leads the IFA Social Sector Franchising Task Force.

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